American City and County is part of the Informa Tech Division of Informa PLC
This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.
A 311 CRM software enables governments to respond to specific communications with proportionate, actionable responses while automating as many one-to-one communications as possible to maintain efficiency.
There is no one technology system or channel capable of facilitating every possible resident communication, nor should there be. The spectrum of resident needs and inquiries necessitates using various systems and channels for optimal impact.
Civic Plus has outlined the spectrum of prevailing communication needs of public communicators in local government. Read this white paper gain insights on:
Offered Free by: CivicPlus
See All Resources from: CivicPlus